FAQ

What is the business model of mandap zone? Is it a Manufacturer, Supplier, Trader or service provider?
Mandapzone is neither a Manufacturer or Supplier or Trader or service provider. It’s an E-commerce company, where you can buy- sell and book on rent, Tent, Decoration, Lighting & Fancy items, Catering, Hotel-ware, Electronics, Tent & decoration serviceS on rent, Wedding & invitation cards Online at an affordable lower price.

Why do I see different prices for the same product?
You could see different prices for the same product because of many Sellers, they are selling according there convenient.

Is it necessary to have an account to shop on Mandapzone?
Yes, it’s necessary to login into your Mandapzone account to shop. Shopping as a logged-in user is fast & convenient tp checkout and also provides extra security.

How will you get the materials (source of material) and send it to buyer?
Various manufacturers, suppliers & service providers across India are associated with us. By registering their products & services with us, we will list their merchandise in our online business portal (website) and make it available for customers/end-users to buy and take on rent.

Is any Guaranty/Warranty provided on the mandapzone Products/Services?
Except certain products on which warranty details (Terms & Conditions of warranty) are mentioned under Product Description. No other warrenty is provided by mandapzone.

If I need to products on bulk quantity basis, will I get any extra discount?
Yes, there is discount available on products. This is depends on no of product purchase, you may get discount as number of product units purchase, you have to pay after deducting discounts..

What is a ‘Refer & earn’ Scheme?
Refer & earn is a scheme where you can refer the Mandapzone App to someone. If he/she downloads the app and make any successful purchase, both of you will get a referral benefit of rupees 5000. You can use it at the time of purchase up rupees 1000 in 1 time Which is restricted to maximum 2% of value of purchase made.

Can I get any benefit at the time of downloading the app?
Yes, you will get a benefit of rupees 5000. You can use it at the time of purchase up rupees 1000 in 1 time Which is restricted to maximum 2% of value of purchase made.

What is the return policy?
Except given in products terms & conditions, there is no return policy for products.